Lean Academy - Lean Six Sigma Training

Welcome to the Lean Six Sigma Black Belt Study Guide

Audience Survey

Lean Six Sigma Green Belt Mock Exam

ASQ Lean Six Sigma Black Belt Book of Knowledge

Training Books, Downloads and other sources

I.A. Organization-wide Considerations

1.A.1 Fundamentals of Six Sigma and Lean methodologies

1.A.2 Six Sigma, Lean, and continuous improvement methodologies

1.A.3 Relationships among business systems and processes

1.A.4 Strategic planning and deployment for initiatives

I.B. Leadership

I.B.1 Roles and responsibilities

I.B.2 Organizational roadblocks and change management

I. Questions Series 1

1. Questions - Series 2

I. ASQ Knowledge Check

II.A. Organization Process Management & Measures

II.A. Impact on Stakeholders

II.B. Benchmarking

II.C. Business Measures

II.C.1 Performance measures

II.C.2 Financial Measures

II Questions Series 1

II. ASQ Knowledge Check

III Team Management

III.A. Team Formation

III.A.1 Team Types and Contraints

III.A.2. Team roles and responsibilities

III.A.3 Team member selection criteria

III.A.4 Team success factors

III.B. Team Facilitation

III.B.1 Motivational Techniques

III.B.2 Team stages of development

III.B.3 Team communication

III.B.4 Team leadership models

III.C. Team Dynamics

III.C.1 Group behaviours

III.C.2 Meeting Management

III.C.3 Team decision-making methods

III.D. Team Training

III.D.1 Needs assessment

III.D.2 Delivery

III.D.3 Evaluation

III Question Series 1

III. ASQ Knowledge Check

IV. Define Introduction

IV.A Voice of the Customer

IV.A.1 Customer Identification

IV.A.2 Customer Data Collection

IV.A.3 Customer Requirements

B. Business Case and Project Charter

IV.B.1 Business Case

IV.B.2 Problem Statement

IV.B.3 Project Scope

IV.B.4 Goals and Objectives

IV.B.5 Project performance measurements

IV.B.6 Project charter review

IV. C. Project Management (PM) Tools

IV.D. Analytical Tools

IV. ASQ Knowledge Quiz

V. Measure Introduction

V.A. Process Characteristics

V.A.1 Process Flow Metrics

V.A.2 Process Analysis Tools

B. Data Collection

V.B.1 Types of Data

V.B.2 Measurement Scales

V.B.3 Sampling

V.B.4 Data Collection Plans and Methods

V.C Measurement Systems

V.C.1 Measurement System Analysis

V.C.2 Measurement System Across the Organisation

V.C.3 Metrology

V.D Basic Statistics

V.D.1 Basic Statistical Terms

V.D.2 Central Limit Theorem

V.D.3 Descriptive Statistics

V.D.4 Graphical Methods

V.D.5 Valid Statistical Conclusions

E. Probability

V.E.1 Basic Concepts

V.E.2 Distributions

V.F. Process Capability

V.F.1 Process Capability Indices

V.F.2 Process performance indices

V.F.3 General Process Capability Studies

V.F.4 Process Capability for Attribute Data

V.F.5 Process Capability for Non-Normal Data

V.F.6 Process Performance vs Specification

V.F.7 Short-Term and Long-Term Capability